This Privacy Statement was published October 6, 2023.
At Murray Equipment Incorporated (MEI), we are committed to protecting and respecting your privacy in compliance with EU-General Data Protection Regulation (GDPR) 2016/679, dated April 27, 2016. The purpose of this privacy statement is to explain when, why, and how Murray Equipment Incorporated collects personal information, uses the information it collects, discloses the information to others, and keeps it secure. This statement applies to those who visit our website, use our products, apply for positions at MEI, and to MEI's sales, marketing, and customer service activities.
ABOUT MEI
MEI is a leading provider of liquid fertilizer, chemical, and dry fertilizer equipment, systems, and facilities. MEI is headquartered in Fort Wayne, IN. The address of MEI Headquarters is 2515 Charleston Place, Fort Wayne, IN 46808.
MEI is the data controller and our Data Protection Officers can be contacted by email: [email protected].
WHEN DOES MEI COLLECT PERSONAL DATA ABOUT YOU?
- When you engage with us in person, through email, by phone, via social media, or on our websites.
- When you are using our digital products.
- When we collect information from other legitimate sources such as industry associations, trade show attendee lists, MEI distributors, software integration partners, public sources or social media platforms. We only use this data if you've provided consent for them to share your personal data with others.
WHY DOES MEI COLLECT AND USE PERSONAL DATA?
MEI collects and uses personal data primarily for customer service and billing reasons. Additionally, we use it to perform direct sales and marketing activities. We also collect data about vendors, partners, and people seeking employment at MEI.
MEI may use your information for the following purposes:
- Provide product support and customer service purchased from MEI or one of its distributors.
- Send marketing communications which you have requested. These may include information about our products, services, and events. This communication is subscription-based and requires consent.
- Reply to a webform completed on www.murrayequipment.com.
- Follow-up on an incoming request via email, phone, or in-person discussion.
- Perform contractual obligations such as order confirmations, licensing, invoicing, and the like. The contract may be with MEI directly or one of its distributors.
- Notify you of any changes to our standard business hours.
- Process a job application.
WHAT TYPE OF INFORMATION IS COLLECTED?
In most cases, we collect basic information such as name, phone number, title, and email address, as well as, your company's name, contact information, and social media presence. MEI may also collect comments and questions included in communication and other interactions between you and MEI in the course of regular business activities. From www.murrayequipment.com, MEI may collect IP addresses and actions taken on the site.
If you apply for a job at MEI, any data provided during the application process is collected by MEI.
HOW LONG DOES MEI STORE YOUR DATA?
MEI stores personal data for as long as it is deemed necessary to fulfill the purpose for which it was collected. MEI also considers long-term customer service needs and legal requirements. Therefore, MEI could retail your personal information for a reasonable time period after your latest interaction with MEI. When this personal data is no longer required or deemed relevant, MEI deletes it in a secure manner.
YOUR PERSONAL DATA RIGHTS
You have the following rights respecting your personal data:
- The right to request a copy of the personal data MEI retains about you.
- The right to request that MEI corrects any inaccurate or out-of-date information about you.
- The right to request that your personal data is deleted when it is no longer necessary for MEI to store such data.
Any requests to exercise these rights should be sent to (800) 348-4753 (USA Only) or [email protected] or our online form.
MEI'S USE OF COOKIES
MEI uses cookies to track user engagement throughout its website. The cookies are used to help MEI improve site content and product messaging. The information stored includes standard information from your web browser, such as browser type, browser language, your Internet Protocol (IP) address, and basic activity tracking such as pages visited, links clicked, and time spent on pages. This information is stored for a period of 26 months for comparison purposes.
DOES MEI SHARE YOUR DATA?
MEI does not share, sell, rent, or trade your information with anyone without your explicit consent, excepting the following possible cases:
MEI Distributors & Service Providers
MEI may pass your data to our distributors, agents, sub-contractors, and other MEI partners with the intent of them providing services to you on behalf of MEI.
If Required by Law
MEI will disclose your personal information and interactions with MEI if required by law, or if MEI reasonably believes that disclosure is necessary to protect MEI's rights and/or to comply with judicial and legal processes.
CHANGES TO THIS PRIVACY STATEMENT
MEI reserves the right to amend this Privacy Statement at any time. The applicable version will always be found at www.murrayequipment.com. Check this statement occasionally to ensure you remain satisfied with any changes. If any significant changes are made to our privacy practices MEI will send an email notification as well as place a notification on the site.
YOUR RIGHT TO FILE A COMPLAINT
If you are dissatisfied with the way your personal data is being processed by MEI, you should first contact MEI via (800) 348-4753 (USA Only) or [email protected] or our online form.
If this does not resolve your dissatisfaction, you have the right to apply directly to your national supervisory authority. The supervisory authority in the UK is the Information Commissioner's Office (ICO).
